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  2. Sales & Purchasing

Sales & Purchasing



Sales & Purchasing

  • I purchased a product, but haven't received any download information. Where is it?
  • Can I run Heavyocity products in the free Kontakt Player?
  • Do I need to own GRAVITY to use the Gravity Packs?
  • I’m not happy with my purchase. Can I get a refund?
  • Are Heavyocity boxed products available?

Coupons & Discounts

  • Do you offer an EDU discount?
  • Do you offer an artist discount program?
  • How do I apply a coupon to my order?
  • I missed a sale. Can I still get the discount?
  • I recently purchased a product, then you had a sale! Can I get a refund?
Heavyocity Support Center