Sales & Purchasing

Sales & Purchasing

• I purchased a product, but haven't received any download information. Where is it?
• Can I run Heavyocity products in the free Kontakt Player?
• Do I need to own GRAVITY to use the Gravity Packs?
• I’m not happy with my purchase. Can I get a refund?
• Are Heavyocity boxed products available?

Coupons & Discounts

• Do you offer an EDU discount?
• Do you offer an artist discount program?
• How do I apply a coupon to my order?
• I missed a sale. Can I still get the discount?
• I recently purchased a product, then you had a sale! Can I get a refund?