Are Heavyocity boxed products available? Heavyocity Support April 27, 2017 21:30 Follow All Heavyocity instruments are available as digital downloads only. Related articles I’m not happy with my purchase. Can I get a refund? Do you offer an artist discount program? Do I need to own GRAVITY to use the Gravity Packs? I purchased a product, but haven't received any download information. Where is it? I recently purchased a product, then you had a sale! Can I get a refund?